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Service Fees – what does this mean for you. 

As your travel agent, we understand that travel planning is an exciting but sometimes very complex process.

From 1 July 2024 123Travel will implement new service fees and charges.

This means that all clients will pay an initial non-refundable “planning to go” travel management fee of $150.00. 

This amount will be payable up front.   We will have a 15 min free consultation time allowing time to see if you would like to proceed.

This amount will secure your dedicated timeslot for us to research and plan your individual travel proposal and make bookings as requested.

In regard to Airlines, as they no longer pay us any commission on bookings this has created the travel industry shifting into charging fees to book flights.

Our fees do come with the added benefits above and beyond what you receive from booking directly with the airline or online.

Our professional Management Fee includes:

  • An initial consultation to determine your travel requirements
  • Comprehensive airline/supplier/destination research
  • Professional detailed proposals
  • Booking confirmations and special request co-ordination
  • Ongoing booking management
  • Covid related departure/arrival requirements
  • Immigration and border control information
  • Visa Information -assistance to lodge a visa application is an additional charge
  • Emergency assistance while travelling

Professional Management Fees on Flights

International Flights – 5% of the total value of your flight (minimum charge of $100.00 pp)

Domestic Flights- $50.00 pp

Why do we charge service fees? 

  • Expertise
  • Time Saving
  • Customization
  • Support
  • Exclusive Access

How Service Fees Benefit you? 

  • Peace of Mind
  • Savings
  • Value Added Services
  • Code of Conduct

Remember, our non-refundable service fees are an investment in a seamless and unforgettable travel experience.  We’re passionate about what we do, and your satisfaction is our greatest reward.

A full list of our fees is listed below, and it is important to read these to understand your obligations of our terms & conditions.  Please make sure you read and understand your obligations prior to proceeding with your booking.

CLICK HERE FOR A FULL LIST OF 123Travel Service Fees 010724